Lt. Gov. Sue Ellspermann presented Josh Yocum of Kokomo’s Comfort Inn with a 2013 Hoosier Hospitality Award for outstanding contributions to the tourism industry during a ceremony on May 8, 2013 at the Indiana Statehouse. Twenty representatives of the tourism industry earned the 2013 Lieutenant Governor’s Hoosier Hospitality Award for their high level of service in tourism-related jobs at hotels, restaurants, attractions and other destinations.
Josh has been in the hotel industry over 10 years and is currently the Front Desk Manager. He was acknowledged for the care he takes to ensure each patron receives exceptional service and for going above and beyond the normal duties of his position to help all staff with everyday tasks in the hotel. Josh was nominated by Marlo Stevens, General Manager of the Comfort Inn Kokomo, for doing a fantastic job at the hotel. His on-going service to visitors was recognized in a recent letter from a guest which stated that he did an “outstanding job of making our visit very special.” The guest also stated that “during the snowstorm, he kept us informed, comfortable, well fed, and treated us as family. We’ve traveled all over the world and the Comfort Inn Kokomo was the best hotel we ever experienced, because Josh looked out for us and all other guest. He has excellent customer service skills.”
The Greater Kokomo Visitors Bureau congratulates Josh on receiving this award, and we thank him for his outstanding service to visitors in Howard County!